Browse, Rate & Review Local RV Dealers

Hutsell's Aj RV

3 5 1 2 Review(s)

Information

Phone (480) 983-2195
Address 300 West Apache Trail #124,
Apache Junction, AZ 85220 United States

Description

Hutsell's Aj RV is a reliable source of RV service in Apache Junction. Visit us sometime soon at our business location or give us a ring at (480) 983-2195.

Reviews for Hutsell's Aj RV

2 Review(s) Add a Review
  • Hutsell's Aj RV

    Good service

    5 5 0

    Posted On:

    “I've been to Hutsels on several different occassions and have received good service. The two times I needed them to come to my house to work on my RV, they showed up promptly and worked diligently until the problem was solved. I was actually pretty surprised at the pace he worked considering he was getting paid by the hour.”

  • Hutsell's Aj RV

    jim norris

    1 5 0

    Posted On:

    “I have had the misfortune of dealing with this outfit and have found the experience to be totally non productive.
    I was treated with disrespect by all workers, and this includes the two owners and their son. Initially my request was to get warranty service for my norcold fridge which was freezing all of my food. I was told by the owner that I had to provide information pertaining to ser.# , part# ,and also information on the model, serial#, and purchase facts about the RV that the appliance was initially installed into.
    I provided this information within hours and was told that hutsell would contact norcold and get authorization for the warranty work. About a week later I went to the store to check on the progress of my request. No contact had been made with norcold and the owner knew nothing. She then went into the back and called norcold. She came back and told me that I needed to provide norcold with the ser# for the cooling unit. A few days later I gave them this information. About another week passed and no contact from hutsell, so I went back to the store. The owner knew nothing about my warranty issue and I had to explain the whole thing all over. Again into the back and another call to norcold. She came back and said that she had good news,THERE WAS NO RECALL ON MY COOLING UNIT. I told her that it was not the cooling unit the was the problem but as I had told her numerous times already my problem was that the fridge was freezing all of my food. She seemed surprised at this revelation and said that I should contact the manufacturer of the RV unit. I pointed out that my warranty information told me not to contact JAYCO but to contact an authorized dealer for norcold.
    Back to the phone went the owner and reappeared with another plan. Norcold agreed to send a thermister unit for no cost to me and no charge for labour. I specifically asked about any extra costs and was assured by the owner that there were no other costs.
    A few days later I again went to the store and was rudely told that the piece had just arrived and when would I like it installed.
    The cost for them to install it would be about $55.00 because the warranty only covered 0.5 hours labour and they would have to travel from 1880w apache trail to gold canyon golf and rv park. Thus a part that costs $17.00 will cost me $55.00 to have installed. I suggested that I could install it myself since it only involved a couple of quick disconect wires.
    The owner declined.
    What an ordeal and still no fridge unless I pay for the installation.

    I will never go back to hutsell's”

Add a review for Hutsell's Aj RV and let others know what you think.

2000 characters remaining

We will never post, sell, rent, or give away your e-mail address.

Is this your business? Claim and update it!

Similar RV Dealer Listings